Privacy Policy

We may collect information that you provide directly to us, including:

• Contact information — name, phone number, and email address.
• Property information — property address, ownership status, mortgage status, lien details, and related property data you choose to share.
• Situation details — foreclosure deadlines, sale dates, concerns, and any other information you submit through our forms.
• Communications — emails, text messages, voicemails, and notes from phone calls.
• Automatically collected data — IP address, browser type, device information, and pages visited via cookies and similar technologies.

We use the information we collect to:

• Respond to your inquiries.
• Review your property situation and assess available options.
• Contact you by phone, SMS/text message, or email.
• Schedule appointments and consultations.
• Discuss property options and next steps with you.
• Comply with legal obligations and protect our rights.
• Improve our website and services.

When you provide your mobile phone number and check the consent box on our contact or review request forms, you consent to receive SMS and MMS messages from Reclaim Realty regarding your property review request, scheduling, follow-up questions, and related property options.

• Message frequency — Message frequency varies. You may receive up to 6 messages per month.
• Message and data rates — Message and data rates may apply depending on your mobile carrier and plan.
• Opt-out — You may opt out of SMS communications at any time by replying STOP to any text message or by contacting us directly.
• Help — For assistance, reply HELP or call us at (917) 202-6401.
• Carriers — Carriers are not liable for delayed or undelivered messages.

SMS opt-in data and consent are not shared, sold, rented, or transferred to third parties or affiliates for marketing purposes. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your consent to receive SMS messages is voluntary and not required to use our services.

We do not sell personal information. We share only with service providers under confidentiality obligations, with title companies/attorneys when necessary for a requested transaction, or when required by law.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use caution when sharing sensitive information.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it in accordance with applicable law.

Our website may use cookies and similar technologies to enhance your experience, analyze traffic, and understand how visitors interact with our site. You can manage cookie preferences through your browser settings.

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing emails by clicking the unsubscribe link.
• Opt out of SMS messages by replying STOP.
• Request that we limit the use or sharing of your information.

To exercise these rights, contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us: